


Personalized Support
Powered by nursesTo speak with a member of our support team, please call 1‑844‑442‑7236 or start a chat now
(available from 8 AM to 8 PM ET, Monday through Friday)
Meet the dedicated support team
To contact us, please call 1‑844‑442‑7236
Nurse Advocate
- Provides overall case management
- Completes insurance verification
- Assists with prior authorization and appeal support
- Can initiate FastStart fulfillment
- Ships Auto-Injector directly to patients
- Offers co-pay assistance
- Provides ongoing patient support
Field Reimbursement Manager
- Provides case assistance and support through the insurance submission process (prior authorization/appeal)
- Offers a local and regional market access reimbursement overview to you and your office
- Reviews the Ascendis Signature Access Program® (A·S·A·P) process, including collaboration with a Nurse Advocate partner
- Provides ongoing reimbursement support
Clinical Educator
- Schedules virtual or in-person injection training
- Trains your patients on how to use their device
- Provides ongoing injection support
A·S·A·P is with your patients every step of the way
Enrollment confirmed
-
SMN form is submitted to A·S·A·P
- Patient’s case is created in our system
Complete the SMN form here
Benefits verification completed
- Summary of Benefits is received and reviewed by your office
- Patient receives Welcome Call from the assigned Nurse Advocate
Patient Consent form is confirmed during the Welcome Call
Insurance authorization approved
- Prior authorization, plan formulary exception, or appeal submission complete
Your FRM is a valuable resource to use when navigating submissions and appeals
Auto-Injector shipped directly to patients
- The Auto-Injector is available only through A·S·A·P enrollment
Injection training completed by Clinical Educator
- Training scheduled after Auto-Injector shipment
- HCP notified upon training completion
The office may be trained by the Clinical Educator team if the HCP prefers to train their patients
Triage Specialty Pharmacy for prescription fulfillment
- Review Co-Pay Program with eligible patients
Coverage denial and appeal submission
- In the event of a denial, submit an appeal
- You may receive more than one denial before approval
Reach out to A·S·A·P or your FRM to see what additional resources are available
FastStart enrollment and approval
- SKYTROFA Auto-Injector shipment occurs within 7 business day of FastStart approval
- Injection training scheduled and completed by Clinical Educator
- HCP notified of training completion
Insurance authorization approved
- Prior authorization, plan formulary exception, or appeal submission complete

FastStart Program
The FastStart Program is available for commercially insured patients experiencing a delay in treatment due to denied coverage determination or appeals, who have an open active-insurance authorization*

Co-Pay Program for SKYTROFA®
Eligible patients pay as little as $5 per monthly prescription with no monthly cap and an annual maximum cap of $6000 per calendar year*
A·S·A·P offers eligible patients help accessing treatment. For full terms and conditions and eligibility criteria, click here
To learn more about starting your patients, call 1-844-442-7236 to speak with a member of our support team or chat live (available from 8 AM to 8 PM ET, Monday through Friday)

Questions about coverage for your patients?
Get an individualized coverage summary for SKYTROFA