


Personalized Support
Powered by nursesTo speak with a member of our support team, please call 1‑844‑442‑7236 or start a chat now
(available from 8 AM to 8 PM ET, Monday through Friday)
Meet the dedicated support team
To contact us, please call 1‑844‑442‑7236
Nurse Advocate
- Provides overall case management
- Completes insurance verification
- Assists with prior authorization and appeal support
- Can initiate FastStart fulfillment
- Ships Auto-Injector directly to patients
- Offers co-pay assistance
- Provides ongoing patient support
Field Reimbursement Manager
- Provides case assistance and support through the insurance submission process (prior authorization/appeal)
- Offers a local and regional market access reimbursement overview to you and your office
- Reviews the Ascendis Signature Access Program® (A·S·A·P) process, including collaboration with a Nurse Advocate partner
- Provides ongoing reimbursement support
Clinical Educator
- Schedules virtual or in-person injection training
- Trains your patients on how to use their device
- Provides ongoing injection support
A·S·A·P is with your patients every step of the way
Enrollment confirmed
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SMN form is submitted to A·S·A·P
- Patient’s case is created in our system
Complete the SMN form here
Benefits verification completed
- Summary of Benefits is received and reviewed by your office
- Patient receives Welcome Call from the assigned Nurse Advocate
Patient Consent form is confirmed during the Welcome Call
Insurance authorization approved
- Prior authorization, plan formulary exception, or appeal submission complete
Your FRM is a valuable resource to use when navigating submissions and appeals
Auto-Injector shipped directly to patients
- The Auto-Injector is available only through A·S·A·P enrollment
Injection training completed by Clinical Educator
- Training scheduled after Auto-Injector shipment
- HCP notified upon training completion
The office may be trained by the Clinical Educator team if the HCP prefers to train their patients
Triage Specialty Pharmacy for prescription fulfillment
- Review Co-Pay Program with eligible patients
Coverage denial and appeal submission
- In the event of a denial, submit an appeal
- You may receive more than one denial before approval
Reach out to A·S·A·P or your FRM to see what additional resources are available
FastStart enrollment and approval
- SKYTROFA Auto-Injector shipment occurs within 7 business day of FastStart approval
- Injection training scheduled and completed by Clinical Educator
- HCP notified of training completion
Insurance authorization approved
- Prior authorization, plan formulary exception, or appeal submission complete
Authorization Submission Checklist
Review important submission criteria that insurance companies may request

FastStart Program
The FastStart Program is available for commercially insured patients experiencing a delay in treatment due to denied coverage determination or appeals, who have an open active-insurance authorization*

Co-Pay Program for SKYTROFA®
Eligible patients pay as little as $5 per monthly prescription with no monthly cap and an annual maximum cap of $6000 per calendar year*
A·S·A·P offers eligible patients help accessing treatment. For full terms and conditions and eligibility criteria, click here
To learn more about starting your patients, call 1-844-442-7236 to speak with a member of our support team or chat live (available from 8 AM to 8 PM ET, Monday through Friday)

Questions about coverage for your patients?
Get an individualized coverage summary for SKYTROFA